"Dr. Holm’s office is truly a place of ... I don't know the correct word ... but it is just the high road!"
Lisa Nelson
Lakeville MN
"Going to the dentist had never been a pleasant experience
for me. I had been told by others that root-planing procedures took up to 4
visits, was painful and they couldn't eat for 3 days because of the pain and
swelling. My experience at Dr. Holm's office was very different – one
visit and I could eat immediately after the procedure.
Dr. Nancy Holm and her staff have
made going to the dentist a more pleasant experience. They are professional,
very friendly and I highly recommend them."
Ferne Roesler
Waseca, MN
"Dr Holm has taken such good care of me! She made such a great effort
to give me the very best of care. She is so thorough and does not leave any
detail out. The entire team is friendly and has made me feel very comfortable.
I have always been anxious about going to the dentist, but Dr Holm has worked
with me and my anxiousness has all but left! I sing her
praise over and over again and highly recommend Dr Holm."
Nancy Boos
Eagan, MN
"I have been most impressed
with Dr Holm and her entire staff! The attention
to detail and individualized care (including follow-up) make going to the dentist
more like going to a "tooth spa!" I am new to Minnesota
but have already been giving out referrals to colleagues in need of a good
dentist."
Jennifer McGuire
Apple Valley
No matter where we are-
Florida or anywhere we will come back here.
First
time we came in 1999 it was awesome. Everyone is very pleasant and informative.
Pierre Martin
Baldwin, WI
"Everyone complimented me after and
you could not even and can still not tell they are caps!"
My caps on my two small front teeth had the
biggest impact. These gave me a really nice smile and more confidence. My
dental care here has helped me have clean and white teeth. I haven't had any
cavities for awhile now and my teeth look the best that they have ever been!
Everyone is very nice and knows you by name. You feel like they really want to
do a good job at everything they do
Kevin Blake
Eagan, MN
"All the years that I
have gone to Dr. Holm's office, I have never felt guilt"
"How do I feel about going to the dentist?
I cannot answer that question, but I can tell you how I feel about going to Dr.
Holm's. I feel important, I feel appreciated, I feel understood, I feel listened
to, and I feel like truly SMILING."
"I get regular checks with my OB and my
physician. The 3 of them missed a lump I had in my neck. It was Dr. Holm during
her regular routine check the one who found it. She immediately contacted my
doctors. None of them had a record of the lump... To
make the story short I had to have the lump removed...if that does not impact
somebody's life, I do not know what will impact it."
I always felt guilt before going to the
dentist, especially when I knew I was going to be told that I did not do a good
job cleaning my teeth. All the years that I have gone to Dr. Holm's office, I
have never felt guilt. If my teeth are not perfectly clean they explain to me
how to do a better job but there is never that "blame" for not doing it right.
Dr. Holm's team is amazing. There is always
a smile when I arrive to the office, coffee!!!!, (of course), and the staff
always ask about the family, how is my daughter doing in college, when is my
mother coming to visit, how is work... they are always personal.
One thing that speaks for itself about Dr.
Holm's practice is the fact that her team is consistent. They have been there
for the longest time. Is not like other places where you see a different person
every other month. I am used to her team and I know who they are, how they work,
and how they treat me.
Dr. Holm is careful and through when she is
doing her work. Whenever I go home after my appointment I know I do not have to
go back because something is wrong. I am always happy, satisfied and feel good
after seeing her.
Not everybody can say that their dentists
have impacted their life, but I can.
About 5 years ago I had jaw surgery. After
the surgery I had my regular follow up visits with the doctor. I also get my
regular checks with my OB and my physician. The 3 of them missed a lump I had in
my neck. It was Dr. Holm during her regular routine check the one who found it.
She immediately contacted my doctors. None of them had a record of the lump. To
make the story short I had to have the lump removed...if that does not impact
somebody's life, I do not know what will impact it.
How do I feel about going to the dentist? I
cannot answer that question, but I can tell you how I feel about going to Dr.
Holm's. I feel important, I feel appreciated, I feel understood, I feel listened
to, and I feel like truly SMILING.
Rebecca Fernandez-de-Castro
Lakeville, MN
"If I need any dental work, I'm coming
back from New York to see Dr. Holm!"
Andrew Kramarczuk
The best part was the before and after
pictures. I wish I had done it sooner.
I decided to give myself whiter teeth for my
birthday. I was really apprehensive about using trays everyday for two hours. I
thought it would be messy and uncomfortable, but it was a piece of cake. Not
only that, but people started noticing about the 5th day. One friend
even asked me if I was whitening my teeth. I am really thrilled with the
results. The best part was the before and after pictures. I wish I had done it
sooner.
Joyce Peters
Roseville, MN
I have total confidence in Dr Holm and her staff to provide state-of –the-art,
thorough and competent care. All staff has been friendly and sensitive to my
needs. Dr Holm's approach is clearly to highly train and equip her staff to
provide optimal care.
Martha Dewitt
Apple Valley, MN
That level of feeling cared for and
personal attention creates loyalty and trust
What separates business today is the level
of customer service they deliver. Excellence in a product or service is expected
and high quality providers deliver at that level.
Dr. Holm and her staff have raised the bar
of excellence. They deliver a level of service that is not only personal and
professional, but each team member of her staff works as a seamless team focused
on "you" the patient. While in the office the experience is comfortable,
friendly and you feel secure that the "team" is in control. That level of
feeling cared for and personal attention creates loyalty and trust. From the
moment you walk in the door, Lea greets you by name and offers coffee or other
refreshments.
The lobby is comfortable and within minutes you are taken into a
private room where the procedures are done. The hygienist provides education and
offers insights to enhance the care of your mouth and teeth. Dr Holm is amazing
and her leadership and customer focus leads her staff. Lea is always
multi-tasking, sets up future appointments and explains you bill. That is why Dr
Holm and her staff have raised the bar of excellence in customer service and
their patients are not only loyal and trusting but they will share their
experience with others.
Janet Dahlin,
Carver, MN
"The beautiful
bonding of my front teeth. I love my smile now! Thank you Nancy"
"When I met Dr Holm, I had I had (past)
experiences ranging from, as a child-SCARY, to, as an adult, 'behind the times'
and lacked in patient teaching.
When Dr Holm opened her own office it was
easy to see that she was careful in hiring quality people! People who were
eager to share their knowledge to insure and promote good oral hygiene, and who
cared about you as an individual.
(What I like best?)
"Everything! The people the professionalism,
the quality care knowing your mouth is in good hands. The beautiful bonding of
my front teeth. I love my smile now! Thank you Nancy and thank you for
telling me about MI paste. Now I have my coffee plus white teeth!"
"They are the best! As people, as dental
care professionals...I have no fear. I look forward to seeing friends, and
know that I am in good hands. My teeth feel good and look good!"
Jean Shaller
Inver Grove Heights, MN
I like the feeling of no major
surprises. I can budget for my treatments instead of waiting for the 'next
dental emergency!'
I am enjoying my new whiter teeth, my new
white filling in my front tooth, and I am enjoying my new crown. The tooth with
the crown never hurts anymore.
I have never enjoyed going to the dentist.
Your practice is spotless and you and your staff are very friendly. You did
everything possible to put me at ease. I enjoy talking with you and your
staff. I enjoy knowing in advance what I need to have fixed in the future.
I am enjoying my new whiter teeth, my new
white filling in my front tooth, and I am enjoying my new crown. The tooth with
the crown never hurts anymore.
I like making a dental plan of what needs to
be done. I like the feeling of no major surprises. I am still not a fan of
going to the dentist, but I look forward to seeing you and your staff!
I am aware of my teeth and I make more of an
effort to maintain them. I know what my dental future is, and understand the
next steps needed to continue my treatment. I can budget for my treatments
instead of waiting for the 'next dental emergency!' (I used this last point to
get my husband to become your patient!)
Betty Rabin,
Apple Valley MN
It's a "friendly place, my girls love to
go...they'd go monthly if I let them!"
"Very caring and
concerned about my dental health. I called Dr Holm with a dental emergency
when I was out of town for a wedding in a rural community with no dentist.
She walked me through what to do and even called me back later to check on me!"
Before dentistry was "Something you just
'have' to do a couple of times a year... Felt just like a number in a file-not a
personal relationship."
"High tech office, with a personal
relationship-feel like the staff knows me and my treatment-friendly staff, state
of the art treatments, up to date on current trends like my dental implants and
restoration."
"Very caring and concerned about my dental
health. I called Dr Holm with a dental emergency when I was out of town
for a wedding in a rural community with no dentist. She walked me through
what to do and even called me back later to check on me!"
It's a "friendly place, my girls love to
go...they'd go monthly if I let them!" They "keep me smiling."
Iika Wilgenbush
Burnsville, MN
"I would recommend CEREC to
anyone."
(CEREC- Cad-Cam technology, computer-generated single
visit ceramic restorations)
"The appealing thing about the onlay was that Dr Holm did
not have to remove healthy tooth as would be required with a crown. Also, it was
complete in a single appointment, no need for a temporary crown and needing to
return for the permanent fix. I would recommend to anyone that fits the profile
for this treatment. "
Ted R.
Bloomington, MN
"I just wanted to let you know how pleased I am that Kandra
has succeeded in inducing positive patient behavior change on my part where
other dental professionals have not for 30 years.
Until recently, I had never developed a routine of flossing.
It was not encouraged growing up and I just did not act on the messages
that health care professionals attempted to give me for over three decades.
Kandra was able to break through and achieve behavior change on my part
through education and providing different options for devices to use.
There were health implications and economic implications that finally
came together for me. I t was frank
talk, but not alarmist. That got me
mentally engaged. Then she gave me
the tools to get physically engaged and we were on our way.
Thanks for continuing to invest in your practice.
It shows."
Tim Mannchen
Savage, MN
"Whenever I go to Dr. Holm's office and have treatment
done, it is always painless. And, I've had a number of different procedures
done. I always like coming in."
Jane Gurtcheff
Apple Valley, MN
